[ace-users] [ace-bugs] Unable to report your non-working reporting process Re: Unable to submit a bug

Johnny Willemsen jwillemsen at remedy.nl
Thu Jan 24 03:01:31 CST 2019


Hi,

Looks some additional instructions in the email got lost. Please use
github issues to report anything, see https://github.com/DOCGroup/ACE_TAO.

Best regards,

Johnny Willemsen
Remedy IT
http://www.remedy.nl

On 1/24/19 9:55 AM, Bryan White wrote:
> 
> Hello Johnny
> 
> I'm not sure what you mean by receiving
> *> an email with instructions how to gain the necessary permissions to
> create issues in bugzilla*
> 
> I followed the steps - or step - in the email, which allowed me to set
> up my account, but AFAIK no permissions to create issues in Bugzilla,
> nor instructions on seeking them. But maybe I didn't look hard enough. 
> 
> I have included the email here ...
> 
> ============
> 
> 
>       bugs at dre.vanderbilt.edu <mailto:bugs at dre.vanderbilt.edu>
> 
> 	
> 00:17 (21 hours ago)
> 		
>  to me
> 
> Bugzilla has received a request to create a user account
> using your email address (brewmanz at gmail.com <mailto:brewmanz at gmail.com>).
> 
> To continue creating an account using this email address, visit the 
> following link by January 26, 2019 at 05:17 CST:
> 
> http://bugzilla.dre.vanderbilt.edu/token.cgi?t=FoufNuz0Ke&a=request_new_account <<
> *This is the one I clicked*
> 
> If you did not receive this email before January 26, 2019 at 05:17 CST or
> you wish to create an account using a different email address you can begin
> again by going to:
> 
> http://bugzilla.dre.vanderbilt.edu/createaccount.cgi
> 
> PRIVACY NOTICE: Bugzilla is an open bug tracking system. Activity on most
> bugs, including email addresses, will be visible to the public. We recommend
> using a secondary account or free web email service (such as Gmail, Yahoo,
> Hotmail, or similar) to avoid receiving spam at your primary email address.
> 
> If you do not wish to create an account, or if this request was made in
> error you can do nothing or visit the following link:
> 
> http://bugzilla.dre.vanderbilt.edu/token.cgi?t=FoufNuz0Ke&a=cancel_new_account
> 
> If the above links do not work, or you have any other issues regarding
> your account, please contact administration at bugs at dre.vanderbilt.edu
> <mailto:bugs at dre.vanderbilt.edu>.
> 
> 
> ============
> Regards
> 
> 
> On Thu, 24 Jan 2019 at 21:35, Johnny Willemsen <jwillemsen at remedy.nl
> <mailto:jwillemsen at remedy.nl>> wrote:
> 
>     Hi Bryan,
> 
>     After registering on bugzilla you should have received an email with
>     instructions how to gain the necessary permissions to create issues
>     in bugzilla. This additional step has been taken years ago to keep
>     spammers out of the system.
> 
>     Doug, it seems you home page on www.cs.wustl.edu
>     <http://www.cs.wustl.edu> has been taken offline, this causes a lot
>     of links to be broken, would it be possible to get a redirect setup
>     at www.cs.wustl.edu <http://www.cs.wustl.edu> to point to your
>     homepage at http://www.dre.vanderbilt.edu/~schmidt/
> 
>     Best regards,
> 
>     Johnny Willemsen
>     Remedy IT
>     http://www.remedy.nl
> 
>     On 1/23/19 7:22 PM, Steve Huston wrote:
>>
>>     Sorry for the confusion, Bryan.____
>>
>>     __ __
>>
>>     The issue tracking is now carried out in github: 
>>     https://github.com/DOCGroup/ACE_TAO
>>     <https://github.com/DOCGroup/ACE_TAO>____
>>
>>     __ __
>>
>>     Please check back here if that does not work.____
>>
>>     __ __
>>
>>     -Steve____
>>
>>     __ __
>>
>>     *From:* ace-users <ace-users-bounces at list.isis.vanderbilt.edu>
>>     <mailto:ace-users-bounces at list.isis.vanderbilt.edu> *On Behalf Of
>>     *Bryan White
>>     *Sent:* Wednesday, January 23, 2019 1:07 PM
>>     *To:* ace-bugs-owner at list.isis.vanderbilt.edu
>>     <mailto:ace-bugs-owner at list.isis.vanderbilt.edu>;
>>     ace-users at list.isis.vanderbilt.edu
>>     <mailto:ace-users at list.isis.vanderbilt.edu>;
>>     ace-bugs at list.isis.vanderbilt.edu
>>     <mailto:ace-bugs at list.isis.vanderbilt.edu>;
>>     tao-users at list.isis.vanderbilt.edu
>>     <mailto:tao-users at list.isis.vanderbilt.edu>;
>>     tao-bugs at list.isis.vanderbilt.edu
>>     <mailto:tao-bugs at list.isis.vanderbilt.edu>;
>>     ciao-users at list.isis.vanderbilt.edu
>>     <mailto:ciao-users at list.isis.vanderbilt.edu>;
>>     d.schmidt at vanderbilt.edu <mailto:d.schmidt at vanderbilt.edu>
>>     *Subject:* [ace-users] Unable to report your non-working reporting
>>     process Re: Unable to submit a bug____
>>
>>     __ __
>>
>>     (apologies for spamming multiple emails, but it's not clear how to
>>     report a non-working reporting system.)____
>>
>>     That is a useless link that was sent to me; I'm just looping
>>     around the same non-working process that I'm trying to report as
>>     ... not working____
>>
>>     Why is it useless?____
>>
>>     Because when I read "Instead, they should always be sent to the
>>     appropriate ACE+TAO+CIAO mailing lists using the appropriate
>>     PROBLEM-REPORT-FORM, as per our standard bug reporting process
>>     <http://www.dre.vanderbilt.edu/~schmidt/DOC_ROOT/ACE/docs/ACE-bug-process.html>."
>>     click on link____
>>
>>     I then read "You should also consider entering your bug report
>>     into our bug tracking database
>>     <http://bugzilla.dre.vanderbilt.edu/> so that it's archived for
>>     future processing."  and click on link____
>>
>>     I am logged in as brewmanz at gmail.com <mailto:brewmanz at gmail.com>,
>>     and click on "File a Bug" which says____
>>
>>     "____
>>
>>     Either no products have been defined to enter bugs against or you
>>     have not been given access to any.____
>>
>>
>>     Please press *Back* and try again."____
>>
>>     __ __
>>
>>     Which is exactly what I've been trying to do____
>>
>>     __ __
>>
>>
>>     ____
>>
>>     Regards
>>
>>     brewmanz____
>>
>>     __ __
>>
>>     __ __
>>
>>     On Thu, 24 Jan 2019 at 00:28,
>>     <ace-bugs-owner at list.isis.vanderbilt.edu
>>     <mailto:ace-bugs-owner at list.isis.vanderbilt.edu>> wrote:____
>>
>>         This is a moderated mailing list.
>>
>>         See:
>>
>>         http://www.dre.vanderbilt.edu/~schmidt/ACE-mail.html
>>
>>         for subscription information.
>>
>>
>>
>>
>>         ---------- Forwarded message ----------
>>         From: Bryan White <brewmanz at gmail.com <mailto:brewmanz at gmail.com>>
>>         To: ace-bugs at list.isis.vanderbilt.edu
>>         <mailto:ace-bugs at list.isis.vanderbilt.edu>
>>         Cc: 
>>         Bcc: 
>>         Date: Thu, 24 Jan 2019 00:27:58 +1300
>>         Subject: Unable to submit a bug____
>>
>>         Your website
>>         (http://htmlpreview.github.io/?https://github.com/DOCGroup/ACE_TAO/blob/master/ACE/ACE-INSTALL.html#power)
>>         is full of bad links so very difficult to get any help info.____
>>
>>         __ __
>>
>>         I have registered as a bugzilla user but when I try to create
>>         a bug (http://bugzilla.dre.vanderbilt.edu/enter_bug.cgi) it
>>         says____
>>
>>         *Either no products have been defined to enter bugs against or
>>         you have not been given access to any.*____
>>
>>         __ __
>>
>>         Who do I contact about submitting a bug about being unable to
>>         submit a bug?
>>         ____
>>
>>         __ __
>>
>>         Regards____
>>
>>         brewmanz____
>>
>>
>>     _______________________________________________
>>     ace-bugs mailing list
>>     ace-bugs at list.isis.vanderbilt.edu <mailto:ace-bugs at list.isis.vanderbilt.edu>
>>     http://list.isis.vanderbilt.edu/cgi-bin/mailman/listinfo/ace-bugs
> 


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