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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Menlo">Hi Luis,<o:p></o:p></span></p>
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<p class="p1"><span style="font-size:11.0pt"><br>
I wanted to contact you regarding the ACE software.<br>
I work for the military and we are needing your knowledge on how to compile ACE for linux.<br>
We are having trouble.<br>
Can you assist us?</span><span style="font-size:11.0pt;color:windowtext"><o:p></o:p></span></p>
<p class="p1"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:windowtext"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="p1" style="mso-list:l1 level1 lfo2"><span class="p3"><span style="font-size:11.0pt">Thanks very much for your email.</span></span><span class="s2"><span style="font-size:11.0pt">
</span></span><span class="p3"><span style="font-size:11.0pt">Please make sure to send all</span></span><span style="font-size:11.0pt">
<span class="p3">questions related to ACE to the appropriate mailing list or newsgroup, rather than to me directly since I am currently the Director of Operational Test and Evaluation and am not working on ACE these days.</span></span><span class="s2"><span style="font-size:11.0pt">
</span></span><span class="p3"><span style="font-size:11.0pt">See</span></span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt"><a href="http://www.dre.vanderbilt.edu/~schmidt/ACE-mail.html">http://www.dre.vanderbilt.edu/~schmidt/ACE-mail.html</a></span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">for more info on how to access these resources.</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">In addition, to ensure that we have proper version/platform/compiler</span></span><span style="font-size:11.0pt">
<span class="p3">information, please make sure you fill out the appropriate problem</span>
<span class="p3">report form (PRF), which is in</span><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">$ACE_ROOT/PROBLEM-REPORT-FORM</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">Make sure to include this information when asking any questions since</span></span><span style="font-size:11.0pt">
<span class="p3">otherwise we have to "guess" what version/platform/compiler/options</span>
<span class="p3">you've using, which is very error-prone and slows down our</span>
<span class="p3">responsiveness.</span></span><span class="s2"><span style="font-size:11.0pt">
</span></span><span class="p3"><span style="font-size:11.0pt">If you don't use the PRF, therefore, it is less</span></span><span style="font-size:11.0pt">
<span class="p3">likely that someone will be able to answer your question.</span></span><span class="s2"><span style="font-size:11.0pt">
</span></span><span class="p3"><span style="font-size:11.0pt">Naturally,</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">we encourage and appreciate other members of the ACE user community who can respond to questions that they have the</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">answers to.</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">If you need more predictable help or need help for earlier versions of</span></span><span style="font-size:11.0pt">
<span class="p3">ACE please see</span><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt"><a href="http://www.dre.vanderbilt.edu/support.html">http://www.dre.vanderbilt.edu/support.html</a></span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">for a list of companies that will provide you with ACE</span></span><span style="font-size:11.0pt">
<span class="p3">commercial support.</span><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="p3"><span style="font-size:11.0pt">Thanks,</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="p2"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="s2"><span style="font-size:11.0pt"> </span></span><span class="p3"><span style="font-size:11.0pt">Doug</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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